Bibliographie sélective OHADA

Consumer protection laws have not evolved on par with the development of electronic media. As a result, consumer protection laws do not address all major areas of legal concern that affect the electronic commerce (e-commerce) consumer. Furthermore, differing laws in the area of consumer protection make harmonised consumer protection neigh on impossible. Currently, there is a plethora of laws on the protection of consumers but most of these laws are within the sphere of conventional consumer protection legislation which does not adequately address the legal challenges posed by the proliferation of electronic transactions (e-transactions). Specific e-transaction laws are now to be found in certain international and regional documents emanating from organisations including: the United Nations (UN); the Council of Europe; the Organisation for Economic Cooperation and Development (OECD); the African Union (AU); the Economic Community of West African States (ECOWAS); the Southern African Development Community (SADC); the Common Market for Eastern and Southern Africa (COMESA); and the East African Community (ECA). These legal instruments have already been implemented in certain states’ national legislation, while other countries have yet to accede to them. Despite these legal instruments, e-commerce consumers are faced with inadequate or obsolete legislative provisions and are yet to enjoy full protection equivalent to that accorded to the “traditional” consumer. Furthermore, given the trans-national nature of the internet, divergent laws will inevitably prove to provide inadequate protection to e-commerce consumers. In this research, international and regional legislative instruments, as well as the national laws of selected countries such as the United States (US), the United Kingdom (UK), the Republic of South Africa (South Africa), the Federal Republic of Nigeria (Nigeria), and the Commonwealth of Australia (Australia) are examined. The strengths and gaps in each of these instruments and laws are identified with the aim of harmonising the principles they espouse in a single, cogent, and comprehensive body of rules which could take the form of an international convention. An international convention should be based on national and international best practices. The national adoption of the minimum standards espoused in the proposed Convention will ultimately, promote harmonisation.

The practice of spamming (sending unsolicited electronic communications) has been dubbed “the scourge of the 21st century” affecting different stakeholders. This practice is also credited for not only disrupting electronic communications but also, it overloads electronic systems and creates unnecessary costs for those affected than the ones responsible for sending such communications. In trying to address this issue nations have implemented anti-spam laws to combat the scourge. South Africa not lagging behind, has put in place anti-spam provisions to deal with the scourge. The anti-spam provisions are scattered in pieces of legislation dealing with diverse issues including: consumer protection; direct marketing; credit laws; and electronic transactions and communications. In addition to these provisions, an Amendment Bill to one of these laws and two Bills covering cybercrimes and cyber-security issues have been published. In this thesis, a question is asked on whether the current fragmented anti-spam provisions are adequate in protecting consumers. Whether the overlaps between these pieces of legislation are competent to deal with the ever increasing threats on electronic communications at large. Finally, the question as to whether a multi-faceted approach, which includes a Model Law on spam would be a suitable starting point setting out requirements for the sending of unsolicited electronic communications can be sufficient in protecting consumers. And as spam is not only a national but also a global problem, South Africa needs to look at the option of entering into mutual agreements with other countries and organisations in order to combat spam at a global level.