Bibliographie sélective OHADA

The surge in online interactions has led to a parallel rise in civil and commercial disputes that transcend geographical boundaries. As traditional dispute resolution mechanisms face challenges adapting to this evolving paradigm, conflicts increasingly migrate to online platforms. Within this proliferating landscape, it is crucial to recognize the scarcity of research devoted to Online Dispute Resolution (ODR) providers and the myriad types of services they currently offer to users worldwide. Despite the ongoing geographical expansion of ODR, the inquiry into how procedural justice principles manifest in these digital dispute resolution systems remains notably under-explored. A growing body of literature underscores that procedural justice is critical for building users’ trust, enhancing the legitimacy of organizations among communities, and fostering compliance with outcomes. The ability of ODR providers to meet users' expectations in terms of procedural justice can significantly shape users' perception of ODR institutions as trustworthy and dependable. This bears paramount implications for the ongoing development of ODR, whose acceptance varies widely across jurisdictions. This doctoral thesis delves into the intricate intersections of procedural justice within the realm of international civil and commercial ODR, examining the nuanced dynamics that emerge in virtual spaces. Ultimately, it seeks to understand how procedural justice principles, rooted in the notion of fairness, manifest and evolve in the context of ODR, exploring the impact of digital interventions on the perceived fairness of dispute resolution processes. Understanding procedural justice in ODR is not merely an academic pursuit; it holds profound implications for legal practitioners, policymakers, and society at large. This research aims to contribute valuable insights that can inform the design of fairer and more effective ODR systems.